WARRANTY INFORMATION

1 YEAR LIMITED WARRANTY ~ ACTIVATED WITH PURCHASE

HyTek Manufacturing is happy to offer a 1-year warranty on all components & parts.

HyTek Limited 1-year Warranty ~ All Alumininum Components, Parts, Electrionic Components, Motor, & Battery.

In order to provide the best service to our customers possible, please register your warranty by clicking the link below.

 

WHAT IS COVERED:

Subject to the terms, conditions and limitations outlined below, HyTek aluminum components are warranted to the original purchaser for period of one year from the date of purchase against defects in materials or workmanship that adversely affect the treestand operation.

 

WHO IS COVERED:

This Limited Warranty applies only to the original purchaser. It is not assignable or transferable to anyone else.

 

HOW LONG COVERAGE LASTS:

This Limited Warranty lasts for one year from the date of original purchase. Keep your sales receipt in a safe place to prove the purchase date. Without a sales receipt, the manufacturing date will be used to determine whether the HyTek eStand / Part is still under warranty. If the manufacturing date code is removed from the eDrive, the warranty is void.

 

WHAT IS NOT COVERED:

This warranty shall not apply to any product which has not been used in accordance with instruction, damaged through use of abuse, or subjected to misuse; misapplication; neglect (including but not limited to improper maintenance); accident; improper installation; modification (including but not limited to use of unauthorized parts or attachments); adjustment or repair. The warranty does not cover any damage or issue caused by but not limited to one or more of the following: incorrect installations, abuse, alterations or modifications not performed by HyTek, poor handling, misuse, accidents, improper packaging, abnormal use, lightning or weather related conditions. Warranty does not apply to any product or part thereof where the original serial number has been altered, modified, defaced or removed. Warranty does not cover damage or loss as a result of transportation of the products.

 

FOR ALL WARRANTY CLAIMS

Call (270) 703-6133 and we’ll provide you an Return Merchandise Authorization number and instruction. Our Support Team will help determine next steps based on your individual case. Our usual turnaround time is less than the time it takes to ship it to us, and ship it back to you.

The Hytek Hunting support team is available Monday-Friday, 7:30am-4:30pm CST.

HyTek will replace any product, part or component that is covered under warranty. If the unit is required to be returned to HyTek, the customer covers shipping to HyTek, and HyTek will cover the shipping back to you.

If it is determined that your product should be shipped to HyTek for further evaluation, you will be asked to ship to the following address:

Hytek Manufacturing LLC
Attn: Returns Department
2222 Highway 68
Benton, KY 42025

 

Please note that the customer is responsible for all shipping costs.

The following must be included with your return/replacement package:

COMPLETED COPY OF WARRANTY FORM and PROOF OF PURCHASE.
Full Name

Address (NON-PO Box)
Telephone Number
Email Address
RMA Number Provided
Summary of Issue
Unit Serial Number

It is recommended that you ship your package in a traceable manner. If we do not have a record of receiving your product, you will be asked to provide tracking details. HyTek will not be responsible for any products that we do not have a record of receiving.

In most cases, this will be a cash register receipt. If the item was purchased on the internet or mail order catalog, you should have a copy of an order confirmation or a shipping document such as a packing slip that would contain the required information. A credit card statement is NOT an acceptable form of proof of purchase. If you are unable to locate your proof of purchase, we suggest that you contact the store where it was purchased and request a copy of your receipt. In most cases, a retailer can re-issue a receipt if you paid with a credit or debit card.

 

How State Law Applies:

This Limited Warranty gives you specific legal rights. You also may have other legal rights that vary from state to state. This warranty is governed by the laws of the State of Kentucky, USA

 

Limitation of Liability:

THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED (INCLUDING THOSE OF MERCHANTABILITY AND FITNESS OF ANY PRODUCT FOR A PARTICULAR PURPOSE), AND OF ANY OTHER OBLIGATION OF LIABILITY ON THE PART OF THE COMPANY.

It is expressly understood that HyTek's liability for its products, whether due to breach of warranty, negligence, strict liability, or otherwise, is limited to the repair of the product, as stated above, and HyTek will not be liable for any other injury, loss, damage, or expense, whether direct or consequential, including but not limited to loss of use, income, profit, or damage to material, arising in connection with the sale, installation, use of, inability to use, or the repair or replacement of HyTek’s products. HyTek reserves the right to make alterations or modifications in its products at any time, which in its opinion, may improve the performance and efficiency of the product. It shall not be obligated to make such alterations or modifications to products already in service.

Your sole and exclusive remedy pursuant to this Limited Warranty is the repair or replacement of defective parts or workmanship. In no event shall HyTek, its licensors, distributors, and suppliers be liable for any direct, indirect, incidental, special, exemplary, or consequential damages, expenses, lost profits, lost savings, business interruption, lost business information, property damage, personal injuries (including death), emotional distress, pain and suffering or any other damage arising out of the use or inability to use the product, even if HyTek, its licensors, distributors, or suppliers were advised of the possibility of such damages. You acknowledge that the purchase price paid for the product reflects this allocation of risk and exclusion of damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. If the limitation of liability is not applicable, in no event shall HyTek's liability for property damage exceed the greater of $50,000 or the price paid for the product that caused such damage.

 

Warranty Limitations Period:

All warranties implied by law shall be limited to the lesser of the limitation periods set forth above from the date of original purchase or the limitation period applicable in the State in which the damage occurred, whichever period is shorter. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Any action against HyTek based on an alleged breach of warranty must be filed in court within 1 year of the claimed breach.

 

Entire Obligation:

This document states the entire obligation of HyTek with respect to the product. If any part of this Limited Warranty (including the warranty disclaimers and limitations of HyTek’s liability) is determined to be void, unenforceable or illegal, the invalid or unenforceable provision shall be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall remain in full force and effect.

HyTek makes no other warranty beyond the terms of this Limited Warranty. No agent, employee or salesman of HyTek, its licensors, distributors, or suppliers, nor any person employed by the retail seller from whom you purchased this product, is authorized to modify, extend or waive the terms of this Limited Warranty. Any statements, representations or promises made by anyone else at any time are unenforceable against HyTek.